TERMS OF USE

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THESE TERMS OF USE GOVERN YOUR USE OF APP.CONSOLECONNECT.COM AND API.CONSOLECONNECT.COM, INCLUDING ANY CONTENT, FUNCTIONALITY AND SERVICES OFFERED ON OR THROUGH APP.CONSOLECONNECT.COM, API.CONSOLECONNECT.COM AND THE MOBILE APPLICATION (COLLECTIVELY, THE “APPLICATION”) AND AFFECTS YOUR LEGAL RIGHTS AND OBLIGATIONS WITH RESPECT TO YOUR USE OF THE APPLICATION, ACCESSING YOUR ACCOUNT, AND THE PURCHASE OF SERVICES (THE “SERVICES”) THROUGH THE APPLICATION.

PLEASE READ THROUGH THE TERMS OF USE CAREFULLY. TO AGREE TO THESE TERMS, PLEASE CLICK THE "I ACCEPT" BUTTON. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT CLICK "AGREE," AND DO NOT USE THE APPLICATION.

Please contact Us at consoleconnect@pccwglobal.com for any queries.

“You” or “Your” means the person or company who is authorised by Us to use the Application to access Your Account to manage Your Services, including, without limitation, upgrade or modify existing Services, purchase new or additional Services, or to terminate Services.

“We”, “Our” and “Us” means PCCW Global, its subsidiaries and affiliated companies.

  1. DEFINITIONS
    1. Capitalized terms in these Terms of Use will have the following meanings: “Account Administrator” means the individual identified by You to manage Your use of the Application and exercise the rights set out in section 2.3 of these Terms of Use.
      “Services” means the products and services offered by Us online for Your use and/or purchase, which may be accessed via the Application.
      “Service Agreement” means the commercial agreement between You and Us which governs the terms and conditions for purchase and use of the Services.
    2. Other capitalized terms have the meanings defined herein.
  2. SCOPE, INTENT & AUTHORITY
    1. Scope. These Terms of Use govern the terms and conditions of Your use of the Application. You understand that the Application is made available to You at no charge and strictly for Your convenience in managing the Services. Any use or purchase of the Services by You through the Application, or rights and obligations between You and Us relating to the Services, are governed by Your Service Agreement with Us. These Terms of Use in no way modify or amend any terms of any Service Agreement with respect to any Services.
    2. Intent. Your use of the Application includes the authority to enter into agreements and/or to make transactions electronically. YOU ACKNOWLEDGE THAT YOUR ELECTRONIC SUBMISSIONS CONSTITUTE YOUR AGREEMENT AND INTENT TO BE BOUND BY AND TO PAY FOR SUCH AGREEMENTS AND TRANSACTIONS. YOUR AGREEMENT AND INTENT TO BE BOUND BY ELECTRONIC SUBMISSIONS APPLIES TO ALL RECORDS RELATING TO ALL TRANSACTIONS YOU ENTER INTO ON THIS SITE, INCLUDING NOTICES OF CANCELLATION, POLICIES, CONTRACTS, AND APPLICATIONS. In order to access and retain Your electronic records, You may be required to have certain hardware and software, which are Your sole responsibility.
    3. Authority. As a registered user of the Application, You may establish an account ("Account"). You are solely responsible for maintaining the confidentiality and security of Your Account and for all activities that occur on or through Your Account, and You agree to immediately notify Us of any security breach of, or unauthorized use of, Your Account. We shall not be responsible for any losses arising out of the unauthorized use of Your Account.
      1. Account Administrator.  We will provide access to the Application to an Account Administrator designated by You. The Account Administrator acts as Your authorized representative with respect to all transactions initiated through the Application. The Account Administrator is responsible for notifying Us of any issues surrounding the use of the Application or Your Account. You may not change an Account Administrator without Our prior written consent. 
      2. Account Management & Access. The Account Administrator can, at any time though the Application: (a) invite and/or grant access to additional authorised users to Your Account (“Authorised Users”); (b)manage the Authorized Users;  (c) change the Authorised Users by deleting them from Your Account; and (d) assign or revoke an Authorised User’s access rights to Your Account to ensure and safeguard Your Account.  We will cooperate with You and Your Account Administrator to investigate any unusual or suspected fraudulent or unauthorized use of Your Account upon written notice from the Account Administrator. 
      3. Authorised Users. The Authorised Users are the authorised representatives of the Account Administrator with respect to all transactions and uses initiated through the Application. The Authorised Users' rights of transactions and uses are determined and updated from time to time by the Account Administrator through the Application.
      4. Account Activity. BY NAMING YOUR ACCOUNT ADMINISTRATOR, YOU AGREE THAT ALL PURCHASES AND OTHER TRANSACTIONS INITIATED BY THE ACCOUNT ADMINISTRATOR AND AUTHORIZED USERS THROUGH THE APPLICATION  ARE YOUR RESPONSIBILITY, EVEN IF YOU WERE UNAWARE OF ANY PARTICULAR PURCHASE OR TRANSACTION OR IF A PARTICULAR PURCHASE OR TRANSACTION EXCEEDED THE AUTHORITY, AS GRANTED BY YOU, OF THE ACCOUNT ADMINISTRATOR OR AUTHORIZED USER.
    4. Third Party Rights.  Your use of the Application and its features may involve access to or incorporation of third party applications and/or content.  You agree that We do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. You agree that You will not use any third-party materials in a manner that would infringe or violate the rights of any other party and that We are not in any way responsible for any such use by You.
  3. PRIVACY
    Your use of the Application is subject to Our Privacy Statement, in addition to the privacy policies of any third party providers whose applications or products are incorporated into the Application.
  4. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITIES WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE APPLICATION WILL BE UNINTERRUPTED OR ERROR-FREE, AND YOU AGREE THAT FROM TIME TO TIME WE MAY REMOVE THE APPLICATION FOR INDEFINITE PERIODS OF TIME, OR CANCEL THE APPLICATION AT ANY TIME, WITHOUT NOTICE TO YOU. YOU EXPRESSLY AGREE THAT YOUR USE OF, OR INABILITY TO USE, THE APPLICATION IS AT YOUR SOLE RISK. THE APPLICATION AND ALL SERVICES DELIVERED TO YOU THROUGH THE APPLICATION ARE (EXCEPT AS EXPRESSLY STATED BY US OR AS AGREED IN THE SERVICE AGREEMENT) PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, THE ABOVE EXCLUSION OF IMPLIED WARRANTIES MAY NOT APPLY TO YOU. IN NO CASE SHALL WE, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE APPLICATION OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE APPLICATION, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT (OR SERVICE) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE APPLICATION, EVEN IF ADVISED OF THEIR POSSIBILITY. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES, IN SUCH STATES OR JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW AND SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE AFFECTED SERVICE. WE SHALL USE REASONABLE EFFORTS TO PROTECT INFORMATION SUBMITTED BY YOU IN CONNECTION WITH THE APPLICATION, BUT YOU AGREE THAT YOUR SUBMISSION OF SUCH INFORMATION IS AT YOUR SOLE RISK, AND WE HEREBY DISCLAIM ANY AND ALL LIABILITY TO YOU FOR ANY LOSS OR LIABILITY RELATING TO SUCH INFORMATION IN ANY WAY. WE DO NOT REPRESENT OR GUARANTEE THAT THE APPLICATION WILL BE FREE FROM LOSS, CORRUPTION, ATTACK, VIRUSES, INTERFERENCE, HACKING, OR OTHER SECURITY INTRUSION, AND WE DISCLAIM ANY LIABILITY RELATING THERETO. YOU ARE RESPONSIBLE FOR BACKING UP YOUR OWN SYSTEM AND MAINTAINING AND SAFEGUARDING YOUR ACCOUNT INFORMATION.
  5. 5. WAIVER AND INDEMNITY BY USING THE APPLICATION, YOU AGREE, TO THE EXTENT PERMITTED BY LAW, TO INDEMNIFY AND HOLD US, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, AND LICENSORS HARMLESS WITH RESPECT TO ANY CLAIMS ARISING OUT OF YOUR BREACH OF THESE TERMS OF USE, YOUR USE OF THE APPLICATION, OR ANY ACTION TAKEN BY US AS PART OF OUR INVESTIGATION OF A SUSPECTED VIOLATION OF THESE TERMS OF USE OR AS A RESULT OF ITS FINDING OR DECISION THAT A VIOLATION OF THESE TERMS OF USE HAS OCCURRED. THIS MEANS THAT YOU CANNOT SUE OR RECOVER ANY DAMAGES FROM US, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS AND LICENSORS AS A RESULT OF OUR DECISION TO REMOVE OR REFUSE TO PROCESS ANY INFORMATION OR CONTENT, TO WARN YOU, TO SUSPEND OR TERMINATE YOUR ACCESS TO THE APPLICATION, OR TO TAKE ANY OTHER ACTION DURING THE INVESTIGATION OF A SUSPECTED VIOLATION OR AS A RESULT OF OUR CONCLUSION THAT A VIOLATION OF THESE TERMS OF USE HAS OCCURRED. THIS WAIVER AND INDEMNITY PROVISION APPLIES TO ALL VIOLATIONS DESCRIBED IN OR CONTEMPLATED BY THESE TERMS OF USE.
  6. INTELLECTUAL PROPERTY
    1. You agree that the Application, including but not limited to Our Services, graphics, user interface, scripts, and software used to implement the Application, contains proprietary information and material that is owned by Us and/or Our licensors, and is protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that You will not use such proprietary information or materials in any way whatsoever except for use of the Application in compliance with these Terms of Use. No portion of the Application or its features or functionality may be reproduced in any form or by any means, except as expressly permitted in these Terms of Use. You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the Application in any manner, and You shall not exploit the Application in any unauthorized way whatsoever, including, but not limited to, by trespass or burdening network capacity.
    2. Notwithstanding any other provision of these Terms of Use, We reserve the right to change, suspend, remove, or disable access to the Application, any Services, or other materials comprising a part of the Application at any time without notice. In no event shall We incur any liability to You or otherwise as a result of any such changes. We may also impose limits on the use of or access to certain features or portions of the Application, in any case and without notice or liability. By Your use of the Application, You grant to Us an irrevocable, royalty-free, perpetual and worldwide license to cite, use and include Your or Your affiliates’ company name, trademarks, trade names, service marks, logos, domain names and other brand features in any online and offline marketing, publicity or promotional materials, or otherwise.
    3. All copyrights in and to the Application (including the compilation of content, postings, links to other Internet resources, and descriptions of those resources) and related software are owned by Us and/or Our licensors, who reserve all their rights in law and equity. THE USE OF THE APPLICATION OR ANY OF ITS CONTENT, FEATURES OR FUNCTIONALITY, EXCEPT AS PERMITTED IN THIS AGREEMENT, IS STRICTLY PROHIBITED AND MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES, INCLUDING POSSIBLE MONETARY DAMAGES, FOR INFRINGEMENT OF OUR OR A THIRD PARTY’S INTELLECTUAL PROPERTY RIGHTS.
  7. CHANGES We reserve the right to modify these Terms of Use and to impose new or additional terms or conditions on Your use of the Application, or to terminate access to the Application altogether, at any time. Such modifications and additional terms and conditions will be effective immediately and incorporated into these Terms of Use. Your continued use of the Application will be deemed acceptance thereof. It is Your responsibility to check these Terms of Use periodically for changes and/or additional terms or conditions.
  8. DISPUTE RESOLUTION You agree that in case of any dispute arising out of, under, or in connection with Your use of the Application, such dispute will be subject to the dispute resolution procedures and governing law provisions of the relevant Service Agreement.
  9. MISCELLANEOUS These Terms of Use represent the entire agreement between us with respect to Your use of the Application, superseding any prior agreements between us in relation to the same subject matter contained in these Terms of Use. You also may be subject to additional terms and conditions that may apply when You use affiliate services, third-party content, or third-party software. If any part of these Terms of Use is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. Our failure to enforce any right or provisions in these Terms of Use will not constitute a waiver of such or any other provision. We will not be responsible for failures to fulfill any obligations due to causes beyond Our control.